Online Shop Frequently Asked Questions
Have a question or two about our products? You’re in the right place.
If your question isn’t answered here, please email email@example.com for assistance. We usually respond the same day but it may take 48 hours depending on weekends and holidays.
WHAT IS YOUR RETURNS & REFUNDS POLICY?
See our full returns and refund policy here.
I CAN’T WAIT! HOW LONG DOES SHIPPING TAKE?
We proudly ship through USPS. Orders are received, packed and shipped within 2 business days and sent First Class. Shipping typically takes 2 - 5 business days. International shipping time averages two - three weeks but can vary.
CAN I GET A TRACKING NUMBER?
Yes, you’ll receive an email containing tracking information once your order has shipped.
DO YOU SHIP OUTSIDE OF THE U.S.?
Yes! We ship everywhere USPS delivers to globally.
DO YOU HAVE A STORE I CAN VISIT?
While we don’t have a brick-and-mortar location (yet), we do often host pop-up shops in conjunction with some events, and of course there’s our huge DAPPER DAY Expo every Spring and Fall at the Disneyland Hotel. Visit here for up-to-date event Expo information.
CAN I GET ON YOUR EMAIL LIST?
Absolutely! You’ll be among the first to hear about new collections and events. Sign up here!